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Make sure Bluetooth is turned on. To pair with any other phone follow these instructions.Go to Media Centre. Select a file to send, ie. sound or picture or video. Press menu button, (Top Middle) scroll down and highlight ''copy'' (DO NOT HIGHLIGHT ''MOVE'' OR YOU WILL NOT HAVE THE FILE ON YOUR PHONE AFTER SENDING)Press select, ''look for devices'' Press select again and your phone will find any phone to pair with. It is very easy once you have done it the 1st time. Hope this will sort out your problems.