How to Enter Unlock Codes on BlackBerry Storm or Storm 2 (9530, 9550): 1) Turn off the phone
2) Need a SIM card inserted into the phone (Example: Verizon, At&t, T-mobile)
For Unlocking Storm 2: Try the unlock process with a SIM card besides Verizon
3) Turn on the phone, the phone may ask you to enter MEP unlock code, you can enter the code we sent you. You will not see any message if the code is enter successfully.
4) Go to Settings, then Options, then Mobile Network, on the third row switch Network Technology to GSM/UMTS.
5) Press the Back Arrow Button to exit and save settings.
6) Return to the main screen by pressing End Call and you should see your phone getting signal
7) As a reminder, if you ever remove the SIM card from your phone, you will need to set the Network Technology as GSM/UMTS again
If you only have Verizon sim card you can use following steps4) Go to Settings (Button that has dots next to green call button), Click on Manage Connections, Select 'Turn All Connections Off'
5) Press End Call (Red button)
6) Inside Settings menu, Click Options, then Mobile Network, on the switch technology to 'Global' if that has not been done.
Exception: If phone prompts 'Would you like your Blackberry to automatically select CDMA or GSM based on network availability', select No.
7) Now click the Back Arrow Button (Next to the Red End Call button) and select Advanced Options and then SIM Card
Hit the Settings Button (Button that has dots next to green call button) and select 'Show Keyboard'
9) Type in mep2 and another screen will pop-up prompting for the MEP code (Please note that you will NOT see what you type on the screen)
Exception: If nothing is prompting up and you are making sure you are selecting each button by press the screen in, do a wipe handheld to reset the phone to manufacturer default:
Best way to wipe storm? - BlackBerry Forums at CrackBerry.com10) Enter the code, Remember you ONLY have 10 chances to get it right
Exception: If phone says Code Error and the attempts stay the same, start off with 10 attempts and still says 10 attempts after enter code, then continue with instructions, this is a glitch on the phone
11) Press the Enter key (Button that looks like a backwards L arrow)
12) A message will appear saying Code Accepted
13) Turn device off by removing battery, insert SIM of your choice if have not done so already. Turning device is necessary even if you have SIM of choice inserted.
14) Turn the phone back on
15) Go to Settings, then Options, then Mobile Network, on the third row switch Network Technology to GSM/UMTS.
16) Press the Back Arrow Button to exit and save settings.
17) Return to the main screen by pressing End Call and you should see your phone getting signal
18) As a reminder, if you ever remove the SIM card from your phone, you will need to set the Network Technology as GSM/UMTS again
Issues:
1) If you have issues with the phone not recognizing the network, make sure the radio is on by making sure it is not low on power.
2) If you follow the above instructions and code is accepted with the Network Technology set to GSM/UMTS and still not working, it may be the SIM needs to be replaced with a newer SIM Card.
Removing "Activation Required" on the screen or changing the Phone Number:
1) On the main screen of the phone, press Call (Green Button)
2) Type on the screen: ##000000
3) Press the Call Button
4) For the Mobile Directory Number, put in your phone number in there
5) After you have done that, press the Menu Button to Save the options and the phone will automatically restart
6) After restarting, it will be updated
